About HLP

7/23/2018 Matthew Thompson with HLP took the reigns after some handling issues created confusion and caused regressive action. He resubmitted for a slightly different program that resulted in a complete dismissal of my nearly $60,000 in debt (AND prompted a boost in my credit score) which removed a heavy weight from my shoulders. I would never, ever be able to pay off the debt given new life conditions over the last few years.

04/06/2018. This company has taken a complete weight off my shoulders! They are always so helpful and super easy to talk too. They take care of everything for me and I love it! My life is so busy and things like student loans slip through the cracks and this company helps with those things!

02/14/2018. Dara Sheinmann helped me through the entire process and offered me an incredible deal! I was very emotional when my original loan provider told me what I would have to pay per month, but HLP and Dara helped get me a MUCH more manageable payment and will do all of the work in transferring my loans over to them for me. Dara was extremely helpful, cheerful, and patient throughout

03/15/2018. Yesica Estevez is the most helpful person. She took the time to look at my account and help guide me towards the lowest payments. HLP takes care of the worrying and paperwork for you to make sure everything is in order for your federal student loan. They even have me on repayment programs that are low monthly bills and also I know I will have some loans forgiven.

02/07/2018. Beatriz Hernandez was such an amazing person. She is very knowledgeable in her area of expertise. She assured me that I qualified for help in reducing my student loans. She understood the emotional frustration that I had behind the school that poorly handled my loans to begin with. I appreciate her help, her ability to keep me calm and help me understand the process of reducing my debt.

02/27/ 2018. This company has been absolutely outstanding. They help me throughout my student loan process without me hardly doing anything. It is completely worth every penny for the peace of mind!

1/05/2018. I wanted to share a positive experience I had with Yesica and HLP. They were very helpful for me today and I have not had any issues with this company in regards to my student loan. I pay a reasonable fee every month but it is well worth it since dealing with the Dept. of Education on my own is a bit intimidating. HLP truly makes me feel like

11/09/2017. I would like to share my experience at Higher Level Processing, specifically about Shyla. I have called several times regarding my account and I could not have gotten a more professional, knowledgeable and friendly lady to help with my needs. She informed me exactly what was expected of me and how she could help with my account. Thank you, Higher Level Processing.

11/04/17.  Hugh Thompson was awesome and his senior Taylor was great to work with. They did not hesitate to answer any of my questions. I just started the process and look forward to working with them.

10/04/2017. Higher Level Processing makes it so easy to manage your student loan debt. Sure, you could go through the hassle of dealing with your school and the dept. of education yourself, but this company does it for you with NO hassle and their fees are totally reasonable! Hilary was the person who helped me and I would recommend HLP to any busy working person who has student debt and

10/13/2017. I have been very happy with Higher Level Processing and how they have helped me manage my student loans. My advisor Dara has been knowledgeable, professional, and has made this process extremely easy!

11/04/2017. Hugh Thompson was awesome! He helped me throughout the whole process. He reviewed everything with me so that I could understand it. Thanks for everything Hugh.

5/19/2017. Best Decision: This was one of the best decisions I have made to not only improve my credit, but Beatriz H. at Higher Level Processing helped me get an awesome Student loan agreement at the payment I can afford.

5/18/2017.  Best Decision I Have Ever Made.  I have struggled with my student loans for years. I found Higher Level Processing on Facebook and was not sure for a while if they could help me. I have been promised help for so long and no one came through. When Beatriz H. from Higher Level contacted me, I figured out very quickly that I was going to get the help I

5/6/2017.  Awesome Advisor. I am so pleased to have Kimberly S. as my loan adviser. She has given me more hope in one day then I've gotten from multiple companies in the past. My loans are in default and I had not a glimmer of hope. When the other companies saw my loans they told me good luck and that was the end. Kimberly has guided me and explained what I

5/17/2017. Family Loan Relief. I am very pleased with the assistance that my family has received from your company, and more importantly, our family loan specialist Kimberly S. Me and my wife learned of this company from my parents who learned from a coworker and so on. We will most certainly be recommending all that we know who are bogged down by student loans. We give all the credit to our adviser

4/24/2017  Five Star Experience.  I don't often make reviews, but in this case I felt compelled to share my wonderful experience thus far with my loan advisor Kimberly S. I'm not at all surprised that their was a previous person who was lucky to have her be the voice on the other end of the phone. Although I knew I needed to look at my options I kept pushing it

4/9/2017 Student Loan Forgiveness and My Loan Angel When I was first contacted by my Account Advisor Kimberly S. I was very rude to her due to a bad experience I had with another company.  I unfortunately believed this other company would help me. In the end, I was scammed for $1200! When I was initially contacted by Kimberly S. (who I now consider my loan angel) she was very nice, professional

2/16/2017. Excited to Have My Debt Forgiven By HLP. I was blown away how easy and fast it was to have my student loan taken care of by Higher Level Processing. They were able to lower my payment to less than a monthly gym membership. If I had to do it all over again, I would with this company.

10/10/2016.  Thank You HLP. My Advisor Nick was able to break down everything for me and take a lot of stress off my shoulders in regards to my student loans. He is very informative and sincerely cares about helping people. I'm grateful to the HLP for helping me with my student loan debt.

Great Experience Our advisor was very patient, gave good explanations and was very thorough. Yes, you pay a fee for the services, but for us, it was well worth the fee. We are very satisfied with Great Experience Our advisor was very patient, gave good explanations and was very thorough. Yes, you pay a fee for the services, but for us, it was well worth the fee. We are very

9/29/2016. Life Changing Confession - When I heard about the loan forgiveness program a couple of years ago, I did not believe it was true. I have a large amount of student loan debt. Since signing up with GotZoom, I feel confident about my financial future. My account manager is AMAZING! He explained the process and helped me understand that loan forgiveness is not a myth! 

11/13/2016.  A pleasure to Work With.  They have been incredibly helpful in describing my options and making sure I am on the right path to paying my law school student loans back. They are always incredibly nice and helpful… I definitely would recommend them if you need some extra help taking care of your loans.

9/22/2016.  Best Decision Ever My Advisor is the absolute best. I'm so glad that I finally decided to answer the phone. She explained everything to me and never once pressured me in any way. I feel that this is the best decision that I've made thus far.

10/11/2016. Great, Great Experience! I graduated from college and I wanted to start paying on my loans. My payments were like $323; Higher Level Processing got it down to $88 a month. And, I was informed that my term is only 10 years. Satisfied customer thanks, HLP.